[Bug 230712] New: Safe mode boot into 10.2 fails to recognise USB keyboard
https://bugzilla.novell.com/show_bug.cgi?id=230712 Summary: Safe mode boot into 10.2 fails to recognise USB keyboard Product: openSUSE 10.2 Version: Final Platform: x86-64 OS/Version: All Status: NEW Severity: Normal Priority: P5 - None Component: Basesystem AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: mlj@chase.eclipse.co.uk QAContact: qa@suse.de No problems with normal boot. Clearly one or other USB subsystem not being detected on a Intel(R) Core(TM)2 CPU 6700 @ 2.66GHz running Linux 2.6.18.2-34-default x86_64. The faulty safe mode boot log messages reads <6>usb 2-2: new device found, idVendor=0424, idProduct=a700 <6>usb 2-2: new device strings: Mfr=0, Product=0, SerialNumber=0 <6>usb 2-2: configuration #1 chosen from 1 choice <6>hub 2-2:1.0: USB hub found <6>hub 2-2:1.0: 4 ports detected <6>i2c_adapter i2c-0: nForce2 SMBus adapter at 0x5000 <6>i2c_adapter i2c-1: nForce2 SMBus adapter at 0x5100 etc it would seem the device mapper is not there The full boot reads <6>usb 2-2: new high speed USB device using ehci_hcd and address 2 <6>usb 2-2: new device found, idVendor=0424, idProduct=a700 <6>usb 2-2: new device strings: Mfr=0, Product=0, SerialNumber=0 <6>usb 2-2: configuration #1 chosen from 1 choice <6>hub 2-2:1.0: USB hub found <6>hub 2-2:1.0: 4 ports detected <6>device-mapper: ioctl: 4.7.0-ioctl (2006-06-24) initialised: dm-devel@redhat.com <6>usb 2-2.1: new low speed USB device using ehci_hcd and address 4 <6>usb 2-2.1: new device found, idVendor=045e, idProduct=0038 <6>usb 2-2.1: new device strings: Mfr=1, Product=2, SerialNumber=0 <6>usb 2-2.1: Product: SideWinder Precision 2 Joystick <6>usb 2-2.1: Manufacturer: Microsoft <6>usb 2-2.1: configuration #1 chosen from 1 choice <6>ohci_hcd 0000:00:0b.0: wakeup <6>usbcore: registered new driver hiddev <7>ieee1394: Host added: ID:BUS[0-00:1023] GUID[808b1800e8712200] <6>usb 1-5: new full speed USB device using ohci_hcd and address 2 <6>usb 1-5: new device found, idVendor=413c, idProduct=1003 <6>usb 1-5: new device strings: Mfr=1, Product=2, SerialNumber=0 <6>usb 1-5: Product: Dell USB Keyboard Hub <6>usb 1-5: Manufacturer: Dell <6>usb 1-5: configuration #1 chosen from 1 choice <6>hub 1-5:1.0: USB hub found <6>hub 1-5:1.0: 3 ports detected <6>input: Microsoft SideWinder Precision 2 Joystick as /class/input/input1 <6>input: USB HID v1.10 Joystick [Microsoft SideWinder Precision 2 Joystick] on usb-0000:00:0b.1-2.1 <6>usb 1-5.1: new full speed USB device using ohci_hcd and address 3 <6>usb 1-5.1: new device found, idVendor=413c, idProduct=2010 <6>usb 1-5.1: new device strings: Mfr=1, Product=3, SerialNumber=0 <6>usb 1-5.1: Product: Dell USB Keyboard <6>usb 1-5.1: Manufacturer: Dell <6>usb 1-5.1: configuration #1 chosen from 1 choice <6>usb 1-5.3: new low speed USB device using ohci_hcd and address 4 <6>usb 1-5.3: new device found, idVendor=413c, idProduct=3016 <6>usb 1-5.3: new device strings: Mfr=0, Product=2, SerialNumber=0 <6>usb 1-5.3: Product: Dell Premium USB Optical Mouse <6>usb 1-5.3: configuration #1 chosen from 1 choice <6>input: Dell Dell USB Keyboard as /class/input/input2 <6>input: USB HID v1.10 Keyboard [Dell Dell USB Keyboard] on usb-0000:00:0b.0-5.1 <6>input: Dell Dell USB Keyboard as /class/input/input3 <6>input: USB HID v1.10 Device [Dell Dell USB Keyboard] on usb-0000:00:0b.0-5.1 <6>input: Dell Premium USB Optical Mouse as /class/input/input4 <6>input: USB HID v11.10 Mouse [Dell Premium USB Optical Mouse] on usb-0000:00:0b.0-5.3 <6>usbcore: registered new driver usbhid <6>drivers/usb/input/hid-core.c: v2.6:USB HID core driver <6>loop: loaded (max 8 devices) <6>kjournald starting. Commit interval 5 seconds <6>EXT3 FS on sda7, internal journal -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=230712 mhorvath@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|bnc-team- |fehr@novell.com |screening@forge.provo.novell| |.com | -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=230712 fehr@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|fehr@novell.com |jsuchome@novell.com ------- Comment #1 from fehr@novell.com 2007-01-08 05:37 MST ------- Do not see what this has to do with yast2-storage. Reassigning to maintainer of yast2-country, which contains keyboard setup. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=230712 jsuchome@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|jsuchome@novell.com |snwint@novell.com ------- Comment #2 from jsuchome@novell.com 2007-01-08 05:46 MST ------- Maybe safe mode definition so somehow broken? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=230712 snwint@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|snwint@novell.com |kernel-maintainers@forge.provo.novell.com ------- Comment #3 from snwint@novell.com 2007-01-23 07:06 MST ------- Probably one of the failsafe boot options causing this. I'm not sure what exactly we are using in 10.2, but anyway it looks rather kernelish. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=230712 lmb@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|kernel- |pavel@novell.com |maintainers@forge.provo.nove| |ll.com | -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=230712 pavel@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |pavel@novell.com AssignedTo|pavel@novell.com |vojtech@novell.com Severity|Normal |Minor Component|Basesystem |Kernel ------- Comment #4 from pavel@novell.com 2007-01-24 01:06 MST ------- Does the keyboard work at the grub prompt? Using ps/2 keyboard for system recovery seems quite sane to me. Anyway, normal and safe boot differ only by command line options, can you locate which option causes the problem? There is only few of them... -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=230712 ------- Comment #5 from mlj@chase.eclipse.co.uk 2007-01-24 14:13 MST ------- No. Actually now found that keyboard will work if I plug it into one of the two USB ports on the front of the machine, a Dell XBS but not any of the other 6 ports on the motherboard (at the rear). Clearly issue is that only one USB hub on the motherboard is being detected on a safe mode boot. The PS/2 comment is stupid - who has a spare PS/2 keyboard - they don't come with computers now - as far as I am concerned safe mode boot should work with a major manufacturer like Dell...and the drivers need to be there to detect the USB hubs that are hard wired in in this day and age. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=230712 vojtech@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |ASSIGNED ------- Comment #6 from vojtech@novell.com 2007-01-25 00:40 MST ------- Can you confirm that if you edit the safe mode command line in grub, and remove the acpi=off (or noacpi) parameter, the remaining 6 ports start functioning correctly? If that is the case, then it's that the BIOS doesn't supply the USB IRQ routing in the MPS 1.4 tables, while it does supply it in the ACPI IRQ routing data. Once you disable ACPI, there is no way to setup the remaining USB controllers directly. These days, it may make sense to leave ACPI enabled even in the safe mode, however, there still are many broken ACPI BIOSes, and it's worthwhile to have a boot mode without ACPI. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=230712 vojtech@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|vojtech@novell.com |jkosina@novell.com Status|ASSIGNED |NEW -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=230712 jkosina@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |mlj@chase.eclipse.co.uk -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=230712 mlj@chase.eclipse.co.uk changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|mlj@chase.eclipse.co.uk | ------- Comment #7 from mlj@chase.eclipse.co.uk 2007-02-05 14:02 MST ------- So confirmed. Since most will not test safe mode before needing it surely it would be a simple matter to run a YAST script that offers the option while doing initial configuration of enabling ACPI if your computer runs USB keyboards as most do now, and the reason why. Basically I don't think it is a good idea to discover this issue when you really need safe boot mode and do not have access to a way to change the boot via GRUB. The alternative is an auto detection on installation of whether there is an USB keyboard and write the safe mode boot options without a ACPI parameter which seems cleaner. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=230712 ------- Comment #8 from jkosina@novell.com 2007-02-05 14:29 MST ------- Yes, that's one possibility. The another one would be to have two failsafe options, one with acpi and one without it (with some sufficiently descriptive text in boot menu). I reassign the bug to the Installation folks. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=230712 chrubis@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|bnc-team- |odabrunz@novell.com |screening@forge.provo.novell| |.com | -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=230712#c9
Joachim Plack
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