[Bug 552721] New: "zypper dup" 11.1 -> 11.2 RC2 kills X11 clients (VMWare?)

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bugzilla_noreply＠novell.com

5 Nov 2009 5 Nov '09

05:59

http://bugzilla.novell.com/show_bug.cgi?id=552721 Summary: "zypper dup" 11.1 -> 11.2 RC2 kills X11 clients (VMWare?) Classification: openSUSE Product: openSUSE 11.2 Version: RC 2 Platform: i686 OS/Version: openSUSE 11.2 Status: NEW Severity: Major Priority: P5 - None Component: Update Problems AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: haffner@astro.wisc.edu QAContact: jsrain@novell.com Found By: --- User-Agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_1; en-us) AppleWebKit/531.9 (KHTML, like Gecko) Version/4.0.3 Safari/531.9 Following http://en.opensuse.org/Upgrade/11.2 with a fairly vanilla, fully up-to-date 11.1 installation (e.g., no non-openSUSE repos), "zypper dup" causes the X session to falter after installing xorg-x11-fonts-core, killing the terminal session that zypper is running in. The X server is not reset nor is much of the low-level gnome session, but all visible clients die, including the desktop and taskbar. I'm left with a blank X session, no windows, and apparent window manager (although metacity did restart around the time of the failure). No errors in Xorg.0.log. xsession-errors reveals the likely reason for why nothing works after the hiccup: gnome-panel: error while loading shared libraries: libgnome-desktop-2.so.7: cannot open shared object file: No such file or directory nautilus: error while loading shared libraries: libeel-2.so.2: cannot open shared object file: No such file or directory Window manager warning: Failed to load theme "Gilouche": Failed to find a valid file for theme Gilouche Not surprisingly, this looks like errors due to some packages not being installed yet. If "zypper dup" is run on a text console or via ssh, the installation continues just fine even though the X session is left in this zombie state. There's no error or warnings that look related to this failure when xorg-x11-fonts-core is being installed, although the post-install SuSEconfig.fonts is run twice, which is odd. I can't test this on a real machine, but it's fully reproducible in my VMware Fusion 3.0 VMs on multiple tries and different computers. Reproducible: Always Steps to Reproduce: 1. 2. 3. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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6 Nov 6 Nov

02:16

New subject: [Bug 552721] "zypper dup" 11.1 -> 11.2 RC2 kills X11 clients (VMWare?)

http://bugzilla.novell.com/show_bug.cgi?id=552721 zhu rensheng changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |rszhu@novell.com AssignedTo|bnc-team-screening@forge.pr |jkupec@novell.com |ovo.novell.com | -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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10:19

New subject: [Bug 552721] "zypper dup" 11.1 -> 11.2 RC2 kills X11 clients (VMWare?)

http://bugzilla.novell.com/show_bug.cgi?id=552721 User jkupec@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=552721#c1 Ján Kupec changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |zypp-maintainers@forge.prov | |o.novell.com AssignedTo|jkupec@novell.com |sndirsch@novell.com --- Comment #1 from Ján Kupec 2009-11-06 03:19:01 MST --- Hi Matt, thanx for reporting this. Someone correct me if i'm wrong, but installation of xorg-x11-fonts-core (or any other package) should not freeze or crash an existing X session. Stefan, can you look at it? -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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10:49

New subject: [Bug 552721] "zypper dup" 11.1 -> 11.2 RC2 kills X11 clients (VMWare?)

http://bugzilla.novell.com/show_bug.cgi?id=552721 User sndirsch@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=552721#c2 Stefan Dirsch changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |haffner@astro.wisc.edu --- Comment #2 from Stefan Dirsch 2009-11-06 03:49:10 MST --- In %post of xorg-x11-fonts-core two SuSEconfig scritps are running. 1) /sbin/conf.d/SuSEconfig.fonts 2) /sbin/conf.d/SuSEconfig.pango See 'rpm --scripts -q xorg-x11-fonts-core' for more details. Maybe this is the culprit. I suggest to set $YAST_IS_RUNNING" to "instsys" to avoid running these SuSEconfig scripts, but instead run SuSEconfig at the end of the installation. This is what is doing YaST as well - as far as I know. It also saves *a lot* of time. Could you give this a try and give us feedback whether it helps? YAST_IS_RUNNING=instsys zypper dup ... SuSEconfig -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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10:53

New subject: [Bug 552721] "zypper dup" 11.1 -> 11.2 RC2 kills X11 clients (VMWare?)

http://bugzilla.novell.com/show_bug.cgi?id=552721 User sndirsch@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=552721#c3 --- Comment #3 from Stefan Dirsch 2009-11-06 03:53:16 MST --- BTW, if the issue would be really related to this package you would be able to reproduce it by running zypper up xorg-x11-fonts-core which you probably can't. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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11:02

New subject: [Bug 552721] "zypper dup" 11.1 -> 11.2 RC2 kills X11 clients (VMWare?)

http://bugzilla.novell.com/show_bug.cgi?id=552721 User jkupec@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=552721#c4 --- Comment #4 from Ján Kupec 2009-11-06 04:02:44 MST --- (In reply to comment #2)

...

I suggest to set $YAST_IS_RUNNING" to "instsys" to avoid running these SuSEconfig scripts, but instead run SuSEconfig at the end of the installation. This is what is doing YaST as well - as far as I know. It also saves *a lot* of time.

...

Could you give this a try and give us feedback whether it helps?

YAST_IS_RUNNING=instsys zypper dup ... SuSEconfig

(this might be worth a try, i just have a comment:) If the script is the cause, won't the X session freeze/crash at the end of installation then? Maybe the crash can't be avoided i don't know. If it can't, we'll need to advise users to run the dist-upgrade from the text terminal, not from X. If it can be fixed, then it should work also without 'YAST_IS_RUNNING=instsys', since it's supposed to work also with plain 'rpm'. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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11:04

New subject: [Bug 552721] "zypper dup" 11.1 -> 11.2 RC2 kills X11 clients (VMWare?)

http://bugzilla.novell.com/show_bug.cgi?id=552721 User jkupec@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=552721#c5 --- Comment #5 from Ján Kupec 2009-11-06 04:04:38 MST --- (In reply to comment #3)

...

BTW, if the issue would be really related to this package you would be able to reproduce it by running

zypper up xorg-x11-fonts-core

even with rpm -U ...; zypper up and dup use the same rpm command to update the package.

...

which you probably can't.

Matt? -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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11:30

New subject: [Bug 552721] "zypper dup" 11.1 -> 11.2 RC2 kills X11 clients (VMWare?)

http://bugzilla.novell.com/show_bug.cgi?id=552721 User sndirsch@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=552721#c6 --- Comment #6 from Stefan Dirsch 2009-11-06 04:30:34 MST --- (In reply to comment #4)

...

If the script is the cause, won't the X session freeze/crash at the end of installation then?

Could be, but better at the end of the installation than in between. ;-)

...

Maybe the crash can't be avoided i don't know. If it can't, we'll need to advise users to run the dist-upgrade from the text terminal, not from X.

Sure. BTW I always run such an upgrade in screen. So I still have control via ssh if I lose my display completely. :-)

...

If it can be fixed, then it should work also without 'YAST_IS_RUNNING=instsys', since it's supposed to work also with plain 'rpm'.

I believe we would see the same issues if we would use what you're calling plain 'rpm'. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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22:40

New subject: [Bug 552721] "zypper dup" 11.1 -> 11.2 RC2 kills X11 clients (VMWare?)

http://bugzilla.novell.com/show_bug.cgi?id=552721 Stefan Dirsch changed: What |Removed |Added ---------------------------------------------------------------------------- Priority|P5 - None |P3 - Medium -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

8 Nov 8 Nov

04:34

New subject: [Bug 552721] "zypper dup" 11.1 -> 11.2 RC2 kills X11 clients (VMWare?)

http://bugzilla.novell.com/show_bug.cgi?id=552721 User haffner@astro.wisc.edu added comment http://bugzilla.novell.com/show_bug.cgi?id=552721#c7 --- Comment #7 from Matt Haffner 2009-11-07 21:34:45 MST --- Sorry for the delay in responding... over aggressive spam filters bounced bugzilla mail :( Starting back on an updated 11.1, adding 11.2 repos, upgrading zypper, and then only doing a "zypper up xorg-x11-fonts-core" doesn't kill clients, but the X session does become completely unresponsive (no screen updates in terminal, no input accepted, etc.) for a few minutes while those post install scripts are running. From a remote session, I can see that generally font caches are being rebuilt during this time. I'm trying a full: YAST_IS_RUNNING=instsys zypper dup now and will report back shortly... -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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06:13

New subject: [Bug 552721] "zypper dup" 11.1 -> 11.2 RC2 kills X11 clients (VMWare?)

http://bugzilla.novell.com/show_bug.cgi?id=552721 User haffner@astro.wisc.edu added comment http://bugzilla.novell.com/show_bug.cgi?id=552721#c8 Matt Haffner changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|haffner@astro.wisc.edu | --- Comment #8 from Matt Haffner 2009-11-07 23:13:44 MST --- YAST_IS_RUNNING=instsys zypper dup does solve the issue. When SuSEconfig is run after the dup is finished, there are no X server issues: no pauses/freezes, no client deaths. With the simple "zypper up" working aside from the server freeze, maybe there is some hard collision between a 11.2 utility that fonts-config runs and the running 11.1 X11 libs? I checked and the 11.2 fontconfig and fonts-config packages are being installed before xorg-x11-fonts-core. Let me know if you want further testing done to try and track it down further, if needed. I can also forward/attach my /var/log/zypp/history to show the package install order, if it would help. A side note, the /var/adm/update-scripts/ in fetchmsttfonts that runs after all packages are installed fires off /usr/sbin/fonts-config explicitly without using SuSEconfig.fonts or checking YAST_IS_RUNNING... -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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08:39

New subject: [Bug 552721] "zypper dup" 11.1 -> 11.2 RC2 kills X11 clients (VMWare?)

http://bugzilla.novell.com/show_bug.cgi?id=552721 User sndirsch@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=552721#c9 --- Comment #9 from Stefan Dirsch 2009-11-08 01:39:10 MST ---

...

A side note, the /var/adm/update-scripts/ in fetchmsttfonts that runs after all packages are installed fires off /usr/sbin/fonts-config explicitly> without using SuSEconfig.fonts or checking YAST_IS_RUNNING...

This is a seperate topic. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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08:43

New subject: [Bug 552721] "zypper dup" 11.1 -> 11.2 RC2 kills X11 clients (VMWare?)

http://bugzilla.novell.com/show_bug.cgi?id=552721 User sndirsch@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=552721#c10 Stefan Dirsch changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|sndirsch@novell.com |jkupec@novell.com --- Comment #10 from Stefan Dirsch 2009-11-08 01:43:57 MST --- Instead of digging into this any more I suggest to update the wiki page, i.e. replace zypper dup by YAST_IS_RUNNING=instsys zypper dup -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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10 Nov 10 Nov

23:15

New subject: [Bug 552721] "zypper dup" 11.1 -> 11.2 RC2 kills X11 clients (VMWare?)

http://bugzilla.novell.com/show_bug.cgi?id=552721 User haffner@astro.wisc.edu added comment http://bugzilla.novell.com/show_bug.cgi?id=552721#c11 --- Comment #11 from Matt Haffner 2009-11-10 16:15:24 MST --- Wiki page is updated. I'll let one of you more official types decide if this resolves the report or if you want to leave it open to address the underlying problem. One final note for the record: It occurred to me that I hadn't mentioned that I run GNOME and hadn't tried to see if the client deaths happen under KDE. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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11 Nov 11 Nov

08:12

New subject: [Bug 552721] "zypper dup" 11.1 -> 11.2 RC2 kills X11 clients (VMWare?)

http://bugzilla.novell.com/show_bug.cgi?id=552721 User jkupec@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=552721#c12 Ján Kupec changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|jkupec@novell.com |sndirsch@novell.com --- Comment #12 from Ján Kupec 2009-11-11 01:12:52 MST --- Thanx Matt. I took the liberty of moving your changes under a subsection of the Command Line section: http://en.opensuse.org/Upgrade/11.2#Known_Issues . Reason: YAST_IS_RUNNING is a hack that we want to get rid of, and the packages are supposed to work also without it. So, it should only be used as a workaround. Many people have no problem with just 'zypper dup', so it would not be wise to suggest YAST_IS_RUNNING for all. (In reply to comment #11)

...

I'll let one of you more official types decide if this resolves the report or if you want to leave it open to address the underlying problem.

Stefan, please you decide whether to close this as WONTFIX, or whether to dig into it deeper later. Back to you.

...

One final note for the record: It occurred to me that I hadn't mentioned that I run GNOME and hadn't tried to see if the client deaths happen under KDE.

Probably not. I believe we would get a lot of reports like this otherwise. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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08:49

New subject: [Bug 552721] "zypper dup" 11.1 -> 11.2 RC2 kills X11 clients (VMWare?)

http://bugzilla.novell.com/show_bug.cgi?id=552721 User sndirsch@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=552721#c13 Stefan Dirsch changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution| |WONTFIX --- Comment #13 from Stefan Dirsch 2009-11-11 01:49:53 MST --- WONTFIX. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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[Bug 552721] New: "zypper dup" 11.1 -> 11.2 RC2 kills X11 clients (VMWare?)

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