[Bug 661245] New: Acer 5720Z overheating - system crash
https://bugzilla.novell.com/show_bug.cgi?id=661245 https://bugzilla.novell.com/show_bug.cgi?id=661245#c0 Summary: Acer 5720Z overheating - system crash Classification: openSUSE Product: openSUSE 11.3 Version: Final Platform: i686 OS/Version: openSUSE 11.3 Status: NEW Severity: Critical Priority: P5 - None Component: Kernel AssignedTo: kernel-maintainers@forge.provo.novell.com ReportedBy: tthidney@seznam.cz QAContact: qa@suse.de Found By: --- Blocker: --- Created an attachment (id=406158) --> (http://bugzilla.novell.com/attachment.cgi?id=406158) acpi dump User-Agent: Mozilla/5.0 (X11; U; Linux i686; cs-CZ; rv:1.9.2.12) Gecko/20101026 SUSE/3.6.12-0.7.1 Firefox/3.6.12 I have opensuse 11.3 32b on Acer 5720Z.
From time to time system crash. (Instant switch off). After some time, I realize that notebook is overheating. Behavior is very similar to bug #651917, though I am not sure if ventialtor start or not.
I have installation of openSUSE 11.0 which work absolutely fine and stable. Linux linux.site 2.6.34.7-0.5-default #1 SMP 2010-10-25 08:40:12 +0200 i686 i686 i386 GNU/Linux hwinfo --cpu 01: None 00.0: 10103 CPU [Created at cpu.301] Unique ID: rdCR.j8NaKXDZtZ6 Hardware Class: cpu Arch: Intel Vendor: "GenuineIntel" Model: 6.15.13 "Intel(R) Pentium(R) Dual CPU T2330 @ 1.60GHz" Features: fpu,vme,de,pse,tsc,msr,pae,mce,cx8,apic,sep,mtrr,pge,mca,cmov,pat,pse36,clflush,dts,acpi,mmx,fxsr,sse,sse2,ss,ht,tm,pbe,lm,constant_tsc,arch_perfmon,pebs,bts,aperfmperf,pni,dtes64,monitor,ds_cpl,est,tm2,ssse3,cx16,xtpr,pdcm,lahf_lm Clock: 1600 MHz BogoMips: 3191.81 Cache: 1024 kb Units/Processor: 2 Config Status: cfg=new, avail=yes, need=no, active=unknown 02: None 01.0: 10103 CPU [Created at cpu.301] Unique ID: wkFv.j8NaKXDZtZ6 Hardware Class: cpu Arch: Intel Vendor: "GenuineIntel" Model: 6.15.13 "Intel(R) Pentium(R) Dual CPU T2330 @ 1.60GHz" Features: fpu,vme,de,pse,tsc,msr,pae,mce,cx8,apic,sep,mtrr,pge,mca,cmov,pat,pse36,clflush,dts,acpi,mmx,fxsr,sse,sse2,ss,ht,tm,pbe,lm,constant_tsc,arch_perfmon,pebs,bts,aperfmperf,pni,dtes64,monitor,ds_cpl,est,tm2,ssse3,cx16,xtpr,pdcm,lahf_lm Clock: 800 MHz BogoMips: 3191.94 Cache: 1024 kb Units/Processor: 2 Config Status: cfg=new, avail=yes, need=no, active=unknown Grub menu: title openSUSE 11.3 - 2.6.34.7-0.5 root (hd0,3) kernel /boot/vmlinuz-2.6.34.7-0.5-default root=/dev/disk/by-id/ata-Hitachi_HTS542512K9SA00_071109BB0200WBGZDWAC-part4 resume=/dev/disk/by-id/ata-Hitachi_HTS542512K9SA00_071109BB0200WBGZDWAC-part2 splash=silent quiet showopts vga=0x317 initrd /boot/initrd-2.6.34.7-0.5-default Reproducible: Always Steps to Reproduce: 1. Boot to KDE 2. Start some cpu demanding task (firefox + youtube) 3. Wait till notebook heats up and system hang -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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--- Comment #1 from Thidney Thidney
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--- Comment #3 from Thidney Thidney
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Jiri Slaby
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Jiri Slaby
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Thidney Thidney
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Jiri Slaby
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Jiri Slaby
So maybe sensors are not updated, so kernel do not know when to switch wentilators on?
Yes, this is exactly the problem.
As I stated in initial comment, with 10.3 ventilators work without any problems.
You wrote 11.0 there. So which one is correct. To narrow the interval down a bit, have you tried 11.1 or 11.2? If not, could you install and test the 11.2 kernel (rpm -ivh): http://download.opensuse.org/repositories/Kernel:/openSUSE-11.2/ ? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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--- Comment #7 from Thidney Thidney
You wrote 11.0 there. So which one is correct. To narrow the interval down a bit, have you tried 11.1 or 11.2?
Sorry. 11.0 was right of course. I skip 11.1 and 11.2 and I never have tested them on machine. I can install 11.2 But as this is "production" notebook it have place for two distributions obsolete one 11.0 is the only one working(has to stay) and 11.3 was the replacement. So I need to wipe 11.3 out. It will take some time. I will try. Is there any reason for trying 11.2? Or you are just curious? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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--- Comment #8 from Jiri Slaby
So I need to wipe 11.3 out. It will take some time. I will try.
No, you don't. It's enough to install the kernel from 11.2 into 11.3.
Is there any reason for trying 11.2? Or you are just curious?
Yes, it will narrow down the interval of where to look for changes. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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--- Comment #9 from Jiri Slaby
(In reply to comment #7)
So I need to wipe 11.3 out. It will take some time. I will try.
No, you don't. It's enough to install the kernel from 11.2 into 11.3.
I have an indication from another guy (contrary, his fans run always), that 2.6.32 is the first defunct. After you test the 11.2 kernel that it works properly, could you check 2.6.32 from here: ftp://ftp.suse.com/pub/projects/kernel/kotd/SLE11-SP1/x86_64/ that it doesn't work? You need kernel-default, kernel-default-base and kernel-default-extra. Again install it with rpm -ivh to preserve all the previous kernels, so that you can choose in grub which to boot. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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--- Comment #10 from Thidney Thidney
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Thidney Thidney
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Jiri Slaby
I manage to do tests during weekend. SLES11 SP1 did not worked. Neither did 11.2. Always same. After reboot, temperature did got updated, but not during runtime.
Ok, thanks for testing. There is yet another bug report where an update to 2.6.38-rc helped. There, the fan didn't run like it doesn't for you. So could you try also: http://download.opensuse.org/repositories/Kernel:/HEAD/openSUSE_11.3/ ? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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Thidney Thidney
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Greg Kroah-Hartman
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Greg Kroah-Hartman
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