[Bug 598394] New: At start-up Firefox says: Couldn't load XPCOM
http://bugzilla.novell.com/show_bug.cgi?id=598394 http://bugzilla.novell.com/show_bug.cgi?id=598394#c0 Summary: At start-up Firefox says: Couldn't load XPCOM Classification: openSUSE Product: openSUSE 11.2 Version: Final Platform: x86-64 OS/Version: openSUSE 11.2 Status: NEW Severity: Critical Priority: P5 - None Component: Firefox AssignedTo: bnc-team-mozilla@forge.provo.novell.com ReportedBy: Willy.Weisz@univie.ac.at QAContact: qa@suse.de Found By: --- Blocker: --- User-Agent: Mozilla/5.0 (X11; U; Linux i686 (x86_64); de; rv:1.9.1.3) Gecko/20090824 Firefox/3.5.3 After upgrading MozillaFirefox 2 days ago I can't start Firefox as provided by OpenSuSE. The following packages are installed on my system: MozillaFirefox-3.6.4-2.1.x86_64 mozilla-xulrunner192-1.9.2.4-4.1.x86_64 Reproducible: Always Steps to Reproduce: 1.Call firefox on the command line 2. 3. Actual Results: Can't load XPCOM Expected Results: Start Firefox as before the upgrade to the latest version released by OpenSuSE -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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Wolfgang Rosenauer
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Willy Weisz
I have the same packages and it works for me. Please check some stuff: ... - check if all package dependencies are satisfied ldd /usr/lib64/xulrunner-1.9.2/libxul.so
The last check showed the source of the problem thus providing the solution: libmozjs.so wasn't available on my system. After installing the latest version of the package mozilla-js92 the library was available, and Firefox started - and I could use it to access this bugzilla page. So the ticket can almost be closed, were it not for the missing dependency on the actual version of mozilla-js92 in the packages installed when upgrading Firefox or xulrunner. Thank you for the prompt and very efficient reply. Regards Willy -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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--- Comment #3 from Wolfgang Rosenauer
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Wolfgang Rosenauer
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--- Comment #5 from Willy Weisz
Reporter, you cannot remember if the package mozilla-js192 was installed while the file was missing? Or was the package missing completely?
If I remember well, it was installed, but at the previous level, and I upgraded it via YaST -> Install or Remove Software. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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--- Comment #6 from Wolfgang Rosenauer
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--- Comment #7 from Willy Weisz
Could you please provide following logs: /var/log/zypp/history /var/log/zypper.log everything under /var/log/YaST2/
I've sent you the files by e-mail. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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patrick shanahan
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Wolfgang Rosenauer
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--- Comment #10 from patrick shanahan
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Andreas Jaeger
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