https://bugzilla.novell.com/show_bug.cgi?id=411617 User eward@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=411617#c1 Eric Ward changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|eward@novell.com |pmladek@novell.com QAContact|qa@suse.de |kyu@novell.com --- Comment #1 from Eric Ward 2008-07-24 09:12:56 MDT --- I was unable to reproduce this behavior reported with the a test ODS document I created on my openSUSE 10.3 x86_64 system using the OpenOffice_org-2.3.0.1.2-10 packages and successfully opened the test ODS document on openSUSE 11.0 using the following OOo packages: OpenOffice_org-2.4.1.6-2.1 (Packages installed from OpenOffice.org STABLE REPO located here: http://download.opensuse.org/repositories/OpenOffice.org:/STABLE/openSUSE_11...) OpenOffice_org-2.99.21-12.1 (Packages installed from OpenOffice.org UNSTABLE REPO located here: http://download.opensuse.org/repositories/OpenOffice.org:/UNSTABLE/openSUSE_...) Wolfgang - If your able to reproduce the issue, could you please try using the latest OpenOffice.org packages in the STABLE repo on openSUSE 11.0 and see if that fixes your problem. If you can still reproduce the issue using the latest stable OOo packages, in order to duplicate and fix this issue, it looks like we will need you to attach a test document that exhibits this behavior. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=411617 User pmladek@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=411617#c2 Petr Mladek changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |jpryor@novell.com AssignedTo|pmladek@novell.com |kyoshida@novell.com Status|NEEDINFO |NEW Info Provider|wolfgang@rosenauer.org | Priority|P5 - None |P1 - Urgent --- Comment #2 from Petr Mladek 2008-07-24 11:14:11 MDT --- It looks like your OOo freezes at some stage. Wolfgang, are you able to create new documents in it? Are you able to open them again? Do you see the problem only with ODS documents? Did you do a fresh installation or an update to get openSUSE-11.0? Could you please check the consistency of the OpenOffice_org rpms by the following command? rpm -V `rpm -qa | grep OpenOffice_org` We also had some strange problems with graphics card drivers on 10.3, see the bug #328095. It is possible that you hit another similar bug on 11.0. Unfortunately, I am have vacation the following two weeks => I'll reassign the bug to our OOo Calc experts. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=411617 User wolfgang@rosenauer.org added comment https://bugzilla.novell.com/show_bug.cgi?id=411617#c3 Wolfgang Rosenauer changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|wolfgang@rosenauer.org | --- Comment #3 from Wolfgang Rosenauer 2008-07-25 00:41:26 MDT --- I did some further testing with the latest OpenOffice packages in the official repositories (10.3: OpenOffice_org-2.3.0.1.2-10.5; 11.0: OpenOffice_org-2.4.0.14-1.1). I still see this issue with every older document I've tried yet. (ODS and ODT) I couldn't reproduce by creating simple new documents on 10.3. They opened fine in 11.0. I can't really imagine what the difference is. I can create new documents with 2.4 and open them again. The 11.0 installation was a fresh one (no update). rpm -V just shows S.5....T c /usr/lib/ooo-2.0/share/dict/ooo/dictionary.lst As I was unable to create a simple testcase from scratch I took one of the non-working documents and removed the private stuff from it with 2.3 and verified that it still doesn't open with my 2.4 (on 11.0). Attaching it now. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=411617 User wolfgang@rosenauer.org added comment https://bugzilla.novell.com/show_bug.cgi?id=411617#c5 --- Comment #5 from Wolfgang Rosenauer 2008-07-25 00:46:34 MDT --- hmm, I should have done a stacktrace earlier. Probably something to do with printer setup (CUPS) (gdb) bt #0 0xffffe430 in __kernel_vsyscall () #1 0xb6f98707 in pthread_join () from /lib/libpthread.so.0 #2 0xb75ca147 in osl_joinWithThread () from /usr/lib/ooo-2.0/program/libuno_sal.so.3 #3 0xb6caddab in psp::CUPSManager::checkPrintersChanged () from /usr/lib/ooo-2.0/program/libpsp680li.so #4 0xb541c48e in X11SalInstance::GetPrinterQueueInfo () from /usr/lib/ooo-2.0/program/libvclplug_gen680li.so #5 0xb7dd2638 in ?? () from /usr/lib/ooo-2.0/program/libvcl680li.so #6 0xb7dd5322 in ?? () from /usr/lib/ooo-2.0/program/libvcl680li.so #7 0xb7dd6201 in Printer::Printer () from /usr/lib/ooo-2.0/program/libvcl680li.so #8 0xb7297c2c in SfxPrinter::SfxPrinter () from /usr/lib/ooo-2.0/program/libsfx680li.so #9 0xb7298104 in SfxPrinter::Create () from /usr/lib/ooo-2.0/program/libsfx680li.so #10 0xabf8f4a2 in ?? () from /usr/lib/ooo-2.0/program/libsw680li.so #11 0xb77a1523 in comphelper::MasterPropertySet::setPropertyValue () from /usr/lib/ooo-2.0/program/libcomphelp4gcc3.so #12 0xabe6b8bf in ?? () from /usr/lib/ooo-2.0/program/libsw680li.so #13 0xac9de5eb in XMLDocumentSettingsContext::EndElement () from /usr/lib/ooo-2.0/program/libxo680li.so #14 0xac9cae89 in SvXMLImport::endElement () from /usr/lib/ooo-2.0/program/libxo680li.so #15 0xae20f563 in ?? () from /usr/lib/ooo-2.0/program/sax.uno.so #16 0xae20f6b1 in ?? () from /usr/lib/ooo-2.0/program/sax.uno.so #17 0xb52adfc4 in ?? () from /lib/libexpat.so.1 #18 0xb52aed11 in ?? () from /lib/libexpat.so.1 #19 0xb52b06ef in ?? () from /lib/libexpat.so.1 #20 0xb52b0de7 in ?? () from /lib/libexpat.so.1 #21 0xb52a779c in XML_ParseBuffer () from /lib/libexpat.so.1 #22 0xb52a8c53 in XML_Parse () from /lib/libexpat.so.1 #23 0xae2101a9 in ?? () from /usr/lib/ooo-2.0/program/sax.uno.so #24 0xae210bf9 in ?? () from /usr/lib/ooo-2.0/program/sax.uno.so #25 0xabe67a2f in ?? () from /usr/lib/ooo-2.0/program/libsw680li.so #26 0xabe67fad in ?? () from /usr/lib/ooo-2.0/program/libsw680li.so #27 0xabe698dd in ?? () from /usr/lib/ooo-2.0/program/libsw680li.so #28 0xabd504be in ?? () from /usr/lib/ooo-2.0/program/libsw680li.so #29 0xabea56bf in ?? () from /usr/lib/ooo-2.0/program/libsw680li.so #30 0xb7232f36 in SfxObjectShell::LoadOwnFormat () from /usr/lib/ooo-2.0/program/libsfx680li.so #31 0xb72361b5 in SfxObjectShell::DoLoad () from /usr/lib/ooo-2.0/program/libsfx680li.so #32 0xb7271c62 in SfxBaseModel::load () from /usr/lib/ooo-2.0/program/libsfx680li.so #33 0xb7291c27 in ?? () from /usr/lib/ooo-2.0/program/libsfx680li.so #34 0xad096d23 in ?? () from /usr/lib/ooo-2.0/program/libfwk680li.so #35 0xad097691 in ?? () from /usr/lib/ooo-2.0/program/libfwk680li.so #36 0xad09875b in ?? () from /usr/lib/ooo-2.0/program/libfwk680li.so #37 0xacfe6ef6 in ?? () from /usr/lib/ooo-2.0/program/libfwk680li.so #38 0x0807f1b7 in desktop::DispatchWatcher::executeDispatchRequests () #39 0x080768b5 in desktop::OfficeIPCThread::ExecuteCmdLineRequests () #40 0x0806ed30 in desktop::Desktop::OpenClients () #41 0x0806f0b7 in desktop::Desktop::OpenClients_Impl () #42 0xb7eb2042 in ?? () from /usr/lib/ooo-2.0/program/libvcl680li.so #43 0xb5426ef9 in SalDisplay::DispatchInternalEvent () from /usr/lib/ooo-2.0/program/libvclplug_gen680li.so #44 0xb5a78894 in ?? () from /usr/lib/ooo-2.0/program/libvclplug_gtk680li.so #45 0xb54833f1 in ?? () from /usr/lib/libglib-2.0.so.0 #46 0xb54852d9 in g_main_context_dispatch () from /usr/lib/libglib-2.0.so.0 #47 0xb548885b in ?? () from /usr/lib/libglib-2.0.so.0 #48 0xb54889d8 in g_main_context_iteration () from /usr/lib/libglib-2.0.so.0 #49 0xb5a78665 in ?? () from /usr/lib/ooo-2.0/program/libvclplug_gtk680li.so #50 0xb542d749 in X11SalInstance::Yield () from /usr/lib/ooo-2.0/program/libvclplug_gen680li.so #51 0xb7d3bcf1 in Application::Yield () from /usr/lib/ooo-2.0/program/libvcl680li.so #52 0xb7d3bd3f in Application::Execute () from /usr/lib/ooo-2.0/program/libvcl680li.so #53 0x08071c2c in desktop::Desktop::Main () #54 0xb7d3f27e in ?? () from /usr/lib/ooo-2.0/program/libvcl680li.so #55 0xb7d3f41a in SVMain () from /usr/lib/ooo-2.0/program/libvcl680li.so #56 0x08066c40 in main () -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=411617 User kyoshida@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=411617#c7 Kohei Yoshida changed: What |Removed |Added ---------------------------------------------------------------------------- Severity|Critical |Minor Priority|P1 - Urgent |P4 - Low Summary|openoffice won't open my old ODS documents |OOo does not time out when CUPS server is mis- | |configured --- Comment #7 from Kohei Yoshida 2008-07-29 09:28:57 MDT --- Adjusting the severity and priority, and the title based on Comment #6. I'll keep this open but this is such an edge case, so I've lowered the priority. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.