[Bug 559764] New: OpenOffice Crashes trying to create a Label, either using Writer or from Templates..

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bugzilla_noreply＠novell.com

2 Dec 2009 2 Dec '09

03:20

http://bugzilla.novell.com/show_bug.cgi?id=559764 http://bugzilla.novell.com/show_bug.cgi?id=559764#c0 Summary: OpenOffice Crashes trying to create a Label, either using Writer or from Templates.. Classification: openSUSE Product: openSUSE 11.2 Version: Final Platform: i686 OS/Version: openSUSE 11.2 Status: NEW Severity: Major Priority: P5 - None Component: OpenOffice.org AssignedTo: bnc-team-ooo@forge.provo.novell.com ReportedBy: vmclark@hotmail.com QAContact: cwei@novell.com Found By: --- Blocker: --- User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US) AppleWebKit/532.6 (KHTML, like Gecko) Chrome/4.0.261.0 Safari/532.6 Using LiveCd or installed OS. From Desktop Folder, if I open OpenOffice, then click Templates.. , Then Label and try open a label, it crashes. If I open Writer, then new document, and try to create a Label it crashes. There is a window that pops up stating that the file saved and that it crashed. There is NO file because I wasn't able to create one. Reproducible: Always Steps to Reproduce: 1.Open Writer 2.New document 3.Create new Label -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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bugzilla_noreply＠novell.com

2 Dec 2 Dec

07:44

New subject: [Bug 559764] OpenOffice Crashes trying to create a Label, either using Writer or from Templates..

http://bugzilla.novell.com/show_bug.cgi?id=559764 http://bugzilla.novell.com/show_bug.cgi?id=559764#c1 Cédric Bosdonnat changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |cbosdonnat@novell.com --- Comment #1 from Cédric Bosdonnat 2009-12-02 07:44:56 UTC --- I can't reproduce your bug on a fresh OpenSuse 11.2 installation. Could you precise if you're running KDE4 / Gnome? Detail precisely the steps to reproduce the crash? -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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08:33

New subject: [Bug 559764] OpenOffice Crashes trying to create a Label, either using Writer or from Templates..

http://bugzilla.novell.com/show_bug.cgi?id=559764 http://bugzilla.novell.com/show_bug.cgi?id=559764#c2 Jan Holesovsky changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO CC| |kendy@novell.com Info Provider| |vmclark@hotmail.com --- Comment #2 from Jan Holesovsky 2009-12-02 08:32:56 UTC --- Vern: Ideally, can you please get us a backtrace? See here how to do that: http://en.opensuse.org/Bugs:OOo#How_to_get_backtrace -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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16:14

New subject: [Bug 559764] OpenOffice Crashes trying to create a Label, either using Writer or from Templates..

http://bugzilla.novell.com/show_bug.cgi?id=559764 http://bugzilla.novell.com/show_bug.cgi?id=559764#c3 --- Comment #3 from Vern Clark 2009-12-02 16:14:12 UTC --- (In reply to comment #1)

...

I can't reproduce your bug on a fresh OpenSuse 11.2 installation. Could you precise if you're running KDE4 / Gnome? Detail precisely the steps to reproduce the crash?

Indeed it does fail. I had several people verify the LiveCD fails. You need to use this Livecd: openSUSE-11.2-KDE4-LiveCD-i686.iso MD5SUM=9313767747ac5dc326a45ab6585bbf45 -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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16:16

New subject: [Bug 559764] OpenOffice Crashes trying to create a Label, either using Writer or from Templates..

http://bugzilla.novell.com/show_bug.cgi?id=559764 http://bugzilla.novell.com/show_bug.cgi?id=559764#c4 --- Comment #4 from Vern Clark 2009-12-02 16:16:04 UTC --- (In reply to comment #2)

...

Vern: Ideally, can you please get us a backtrace? See here how to do that:

http://en.opensuse.org/Bugs:OOo#How_to_get_backtrace

Jan, I will do that, but this fails using the LiveCD: openSUSE-11.2-KDE4-LiveCD-i686.iso MD5SUM=9313767747ac5dc326a45ab6585bbf45 If it only happened using my installed OS, I could see needing this info. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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