http://bugzilla.novell.com/show_bug.cgi?id=533556 shuang qiu changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |sqiu@novell.com AssignedTo|bnc-team-screening@forge.pr |nld10-bugs-qa@forge.provo.n |ovo.novell.com |ovell.com -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

http://bugzilla.novell.com/show_bug.cgi?id=533556 User coolo@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=533556#c1 Stephan Kulow changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO CC| |coolo@novell.com Info Provider| |mario_bz@mgtech.com --- Comment #1 from Stephan Kulow 2009-09-18 14:26:45 MDT --- can you please try kernel-default instead of -desktop? -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

http://bugzilla.novell.com/show_bug.cgi?id=533556 User mario_bz@mgtech.com added comment http://bugzilla.novell.com/show_bug.cgi?id=533556#c3 --- Comment #3 from Mario Guzman 2009-09-19 11:28:57 MDT --- Created an attachment (id=318956) --> (http://bugzilla.novell.com/attachment.cgi?id=318956) boot.msg -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

http://bugzilla.novell.com/show_bug.cgi?id=533556 User mario_bz@mgtech.com added comment http://bugzilla.novell.com/show_bug.cgi?id=533556#c5 Mario Guzman changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|mario_bz@mgtech.com | --- Comment #5 from Mario Guzman 2009-09-21 15:37:59 MDT --- Today the CPU temp went to 74.5/75C and 11.2 just looped on boot with the same problem. So it appears the higher the temp the more messages/loops. And the only way to stop it is to press RESET. So there is still the same problem in M7 as mentioned by asd asd. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

http://bugzilla.novell.com/show_bug.cgi?id=533556 User Cyberfusion@gmx.de added comment http://bugzilla.novell.com/show_bug.cgi?id=533556#c7 Stefanie Dotzler changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |Cyberfusion@gmx.de Version|Milestone 6 |Milestone 7 --- Comment #7 from Stefanie Dotzler 2009-09-23 07:10:35 MDT --- Hello, I've encountered a problem with the 11.2 M7 release. After some working time my machine (Acer Aspire 5315, Intel Celeron Processor 550) is completely crashing. It goes off immediately with no warning or clean shutdown. This is reproducible but the time it takes to crash differs a lot (between 5 minutes - 24 hours). However, the notebook works flawlessly except for this happens. With the 11.1 final release this problem doesn't occur. Here are the logs which I found interesting: Sep 19 12:43:01 ebcoM7 kernel: [ 1583.711112] CPU0: Temperature above threshold, cpu clock throttled (total events = 1) Sep 19 12:43:01 ebcoM7 kernel: [ 1583.711184] Disabling lock debugging due to kernel taint Sep 19 12:43:01 ebcoM7 kernel: [ 1583.712061] CPU0: Temperature/speed normal Sep 19 12:43:02 ebcoM7 kernel: [ 1584.083749] CPU0: Temperature above threshold, cpu clock throttled (total events = 2) Sep 19 12:43:02 ebcoM7 kernel: [ 1584.084732] CPU0: Temperature/speed normal Sep 19 12:43:02 ebcoM7 kernel: [ 1584.092081] CPU0: Temperature above threshold, cpu clock throttled (total events = 3) Sep 19 12:43:02 ebcoM7 kernel: [ 1584.093043] CPU0: Temperature/speed normal ...... I cut the purview in the middle! Sep 19 12:45:47 ebcoM7 kernel: [ 1749.644472] CPU0: Temperature above threshold, cpu clock throttled (total events = 19287) Sep 19 12:45:47 ebcoM7 kernel: [ 1749.650429] CPU0: Temperature/speed normal Sep 19 12:45:47 ebcoM7 kernel: [ 1749.650485] CPU0: Temperature above threshold, cpu clock throttled (total events = 19288) Sep 19 12:45:57 ebcoM7 kernel: [ 1759.123985] CPU0: Temperature/speed normal Sep 19 12:45:57 ebcoM7 kernel: [ 1759.124049] CPU0: Temperature above threshold, cpu clock throttled (total events = 19295) If there are further details or logs needed or if someone can advise me how I can dig deeper into the problem please let me know. Best regards Stefanie Dotzler -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

http://bugzilla.novell.com/show_bug.cgi?id=533556 User mario_bz@mgtech.com added comment http://bugzilla.novell.com/show_bug.cgi?id=533556#c9 Mario Guzman changed: What |Removed |Added ---------------------------------------------------------------------------- Priority|P5 - None |P3 - Medium --- Comment #9 from Mario Guzman 2009-09-29 15:00:20 MDT --- I am wondering since this prevents boot up and sometimes installation shouldn't this be a ship stopper/higher priority? -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

http://bugzilla.novell.com/show_bug.cgi?id=533556 User cymerio@gmail.com added comment http://bugzilla.novell.com/show_bug.cgi?id=533556#c13 --- Comment #13 from asd asd 2009-10-02 16:52:25 MDT --- I can confirm the bug appearing in M8. Also, I've found that when these messages appear in the middle of a session, one way to stop the sudden hard drive activity is to type "killall klogd". -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

http://bugzilla.novell.com/show_bug.cgi?id=533556 User mergan14846@gmail.com added comment http://bugzilla.novell.com/show_bug.cgi?id=533556#c15 --- Comment #15 from dale ritchey 2009-10-05 06:17:12 MDT --- It looks like kernel 2.6.32-rc3 has the fix commit 5001f861219a082e6a64ae61fccea2272bc6751a Merge: 663cc81 c7db7ba Author: Linus Torvalds Date: Sun Oct 4 14:59:53 2009 -0700 Merge branch 'release' of git://git.kernel.org/pub/scm/linux/kernel/git/lenb/linux-acpi-2.6 * 'release' of git://git.kernel.org/pub/scm/linux/kernel/git/lenb/linux-acpi-2.6: ACPI: EC: Don't parse DSDT for EC early init on Compal ACPI: EC: Rewrite DMI checks ACPI: dock: fix "sibiling" typo ACPI: kill overly verbose "throttling states" log messages ACPI: Fix bound checks for copy_from_user in the acpi /proc code ACPI: fix bus scanning memory leaks ACPI: EC: Restart command even if no interrupts from EC sony-laptop: Don't unregister the SPIC driver if it wasn't registered sony-laptop: remove _INI call at init time sony-laptop: SPIC unset IRQF_SHARED, set IRQF_DISABLED sony-laptop: remove device_ctrl and the SPIC mini drivers -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

http://bugzilla.novell.com/show_bug.cgi?id=533556 User coolo@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=533556#c17 --- Comment #17 from Stephan Kulow 2009-10-07 12:42:11 MDT --- ping. Can anyone of those having the problem please compile and use a vanilla master kernel? Joe, is your machine accessible? -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

http://bugzilla.novell.com/show_bug.cgi?id=533556 User mergan14846@gmail.com added comment http://bugzilla.novell.com/show_bug.cgi?id=533556#c19 --- Comment #19 from dale ritchey 2009-10-09 08:33:00 MDT --- I didn't test the rc3 kernel I just saw this in the change log ACPI: kill overly verbose "throttling states" log messages -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

http://bugzilla.novell.com/show_bug.cgi?id=533556 User coolo@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=533556#c21 --- Comment #21 from Stephan Kulow 2009-10-13 09:04:05 MDT --- Thomas, can you look at Joe's machine? I would like to know the impact of this bug - if it's specific to some machines or a lot. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

http://bugzilla.novell.com/show_bug.cgi?id=533556 User trenn@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=533556#c24 Thomas Renninger changed: What |Removed |Added ---------------------------------------------------------------------------- Info Provider|joe@novell.com |mario_bz@mgtech.com --- Comment #24 from Thomas Renninger 2009-10-15 07:21:23 MDT --- This is absolutely unrelated to acpi. The temperature exception is triggered through a MCE (Machine Check Excpetion). There has been some work done in this kernel area lately. For Joe's machine: I upgraded the BIOS from a version from 2006 to 2008 and the bug seem to be fixed. Please tell us if not. (I tried to reproduce this on an already upgraded machine and could not run into it). Therefore: Please upgrade everybody to the latest BIOS. It could be that they didn't care about MCEs in BIOS already because OSes didn't catch the event yet. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

http://bugzilla.novell.com/show_bug.cgi?id=533556 User trenn@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=533556#c27 Thomas Renninger changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |andi-nbz@firstfloor.org, | |racing.guo@intel.com --- Comment #27 from Thomas Renninger 2009-10-16 05:31:02 MDT --- I can also reproduce this with my machine here now. Joe used a kde app to show sensors output from coretemp CPU temperature driver. Sometimes the temperature dropped to zero (or below?) for just one or some reads. I tried to reproduce this with watch -n1 sensors, but couldn't see zero or negative measures. But this may be because it doesn't read out the temperature that often. This is the last measure I got, while stressing the CPUs, before the machine froze with lots of these messages in syslog: CPU0: Temperature above threshold, cpu clock throttled (total events = 86) CPU0: Temperature/speed normal Every 1.0s:sensors Fri Oct 16 13:23:03 2009 coretemp-isa-0000 Adapter: ISA adapter Core 0: +98.0C (high = +84.0C, crit = +100.0C) coretemp-isa-0001 Adapter: ISA adapter Core 1: +96.0C (high = +84.0C, crit = +100.0C) coretemp-isa-0002 Adapter: ISA adapter Core 2: +98.0C (high = +84.0C, crit = +100.0C) coretemp-isa-0003 Adapter: ISA adapter Core 3: +97.0C (high = +84.0C, crit = +100.0C) Adding Intel people who are more familiar with mce than me. Also attaching mcelog and dmesg. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

http://bugzilla.novell.com/show_bug.cgi?id=533556 Thomas Renninger changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #318956|application/octet-stream |text/plain mime type| | -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

http://bugzilla.novell.com/show_bug.cgi?id=533556 User mario_bz@mgtech.com added comment http://bugzilla.novell.com/show_bug.cgi?id=533556#c30 --- Comment #30 from Mario Guzman 2009-10-16 16:49:38 MDT --- Update here: RC1 still has the problem. I was able to get the install to complete but the log clearly has a LOT (thousands) of these messages. A definite show stopper for me (and it looks like others). If this goes into GA 11.2 looks unsuable for me. Frankly I am surprised such as serious problam made it to an RC. Some people mentioned a bios update may have helped. I think the day was simply cold. In my case I have had the latest bios on my Asus MB for some time now, longer before this problem started. Again, 11.1 and all previous had no problem and also early 11.2 had no problem. My dmesg (from 11.1) is attached -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

http://bugzilla.novell.com/show_bug.cgi?id=533556 User youquan.song@intel.com added comment http://bugzilla.novell.com/show_bug.cgi?id=533556#c32 --- Comment #32 from Youquan Song 2009-10-19 04:31:39 MDT --- Can you try the latest 2.6.32 kernel on such platform? please show me the "cat /proc/cpuinfo"? Please point me the link I can download 11.2 M8? -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

http://bugzilla.novell.com/show_bug.cgi?id=533556 User mergan14846@gmail.com added comment http://bugzilla.novell.com/show_bug.cgi?id=533556#c34 --- Comment #34 from dale ritchey 2009-10-19 06:56:46 MDT --- Her is my /proc/cpuinfo dale@linux:~> cat /proc/cpuinfo processor : 0 vendor_id : GenuineIntel cpu family : 6 model : 13 model name : Intel(R) Celeron(R) M processor 1.60GHz stepping : 8 cpu MHz : 1596.061 cache size : 1024 KB fdiv_bug : no hlt_bug : no f00f_bug : no coma_bug : no fpu : yes fpu_exception : yes cpuid level : 2 wp : yes flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov clflush dts acpi mmx fxsr sse sse2 ss tm pbe up bts bogomips : 3192.12 clflush size : 64 power management: dale@linux:~> ale@linux:~> -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

http://bugzilla.novell.com/show_bug.cgi?id=533556 User mergan14846@gmail.com added comment http://bugzilla.novell.com/show_bug.cgi?id=533556#c36 --- Comment #36 from dale ritchey 2009-10-19 10:15:45 MDT --- I booted with nomce and I am not getting the above threshold messages anymore -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

http://bugzilla.novell.com/show_bug.cgi?id=533556 User trenn@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=533556#c38 --- Comment #38 from Thomas Renninger 2009-10-19 13:07:04 MDT --- I'd not say that this is a ship stopper, because this should only be seen on HW which has not enough fan power (someone might want to examine/compare fan activity with 11.1 or check whether the message also appears there). nomce might result in a hard switch off of the CPU if the temperature continues raising. A better workaround would be: thermal.psv=98 thermal.tzp=20 This would set a passive trip point to 98 C (check with sensors for the best value for your machine before MCEs are kicking in -> this might vary) and let the OS (thermal.ko driver) check every 20 seconds. This is much better more efficient than the throttling done if cpufreq is supported. This may not help for the Celeron if neither cpufreq nor throttling is exported to the OS (check: cat /proc/acpi/processor/*/throttling). -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

http://bugzilla.novell.com/show_bug.cgi?id=533556 User trenn@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=533556#c40 --- Comment #40 from Thomas Renninger 2009-10-19 16:20:56 MDT --- These are boot parameters, you can add them in /grub/boot/menu.lst to the kernel line of your boot entry: thermal.psv=98 thermal.tzp=20 One drawback: Your BIOS must export a thermal device: ls /proc/acpi/thermal_zone/ must not be empty. At some time there will be an ACPI independent connection between hwmon and cpufreq drivers for passive trip points... But wait: I had a deeper look at: arch/x86/kernel/cpu/mcheck/therm_throt.c and mce_intel_64.c A lot changed, but this one could explain it. I already attach the patch and will give it a try tomorrow (machine is dead again). I will provide a kernel to test if it helps here. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

http://bugzilla.novell.com/show_bug.cgi?id=533556 User trenn@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=533556#c42 Thomas Renninger changed: What |Removed |Added ---------------------------------------------------------------------------- Status|ASSIGNED |RESOLVED Resolution| |FIXED --- Comment #42 from Thomas Renninger 2009-10-20 15:03:10 MDT --- Looks like the unresponsiveness of the machine came from the hundreds of syslog messages send from irq context. These should get suppressed now (by another patch). The huge amount of IRQs is normal. You might already want to try a kernel from: ftp://ftp.suse.com/pub/projects/kernel/kotd/openSUSE-11.2 wait some hours for building and syncing and check for: Tue Oct 20 22:57:50 CEST 2009 - trenn@suse.de - patches.arch/x86_mce_therm_suppress_msgs.patch: X86: Suppress hundreds of Intel thermal MCE messages on high temps (bnc#533556). with rpm -qp --changelog kernel-default.rpm be aware that you need kernel-default and kernel-default-base.rpm -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.