[Bug 417317] New: acroread fails to print selected chapter (bookmark)

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14 Aug 2008 14 Aug '08

13:10

https://bugzilla.novell.com/show_bug.cgi?id=417317 Summary: acroread fails to print selected chapter (bookmark) Product: openSUSE 11.1 Version: Factory Platform: Other OS/Version: Other Status: NEW Severity: Normal Priority: P5 - None Component: Commercial AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: ke@novell.com QAContact: qa@suse.de Found By: Documentation Open a PDF: acroread ~lxbuch/Export/110/opensuse-startup_en.pdf In the bookmarks pane, right-click "Chapter 1. Installation with YaST" to open the context menu, and select "Print page(s)". acroread hangs. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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14 Aug 14 Aug

13:12

New subject: [Bug 417317] acroread fails to print selected chapter (bookmark)

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15 Aug 15 Aug

15:52

New subject: [Bug 417317] acroread fails to print selected chapter (bookmark)

https://bugzilla.novell.com/show_bug.cgi?id=417317 Cyril Hrubis changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|bnc-team-screening@forge.provo.novell.com |mfabian@novell.com -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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17:27

New subject: [Bug 417317] acroread fails to print selected chapter (bookmark)

https://bugzilla.novell.com/show_bug.cgi?id=417317 Mike Fabian changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |ASSIGNED -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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17:47

New subject: [Bug 417317] acroread fails to print selected chapter (bookmark)

https://bugzilla.novell.com/show_bug.cgi?id=417317 User mfabian@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=417317#c1 --- Comment #1 from Mike Fabian 2008-08-15 11:47:26 MDT --- I can reproduce this only sometimes. Sometimes acroread doesn’t hang but a dialog with a probably misleading error message about LD_PRELOAD=$ACRO_INSTALL_DIR/intellinux/lib/suse-do-not-grab-server.so pops up. Uncommenting these LD_PRELOAD lines in /usr/bin/acroread doesn’t help, acroread still hangs sometimes. It doesn’t look like this is related to the LD_PRELOAD. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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18 Aug 18 Aug

07:20

New subject: [Bug 417317] acroread fails to print selected chapter (bookmark)

https://bugzilla.novell.com/show_bug.cgi?id=417317 User gaurav@adobe.com added comment https://bugzilla.novell.com/show_bug.cgi?id=417317#c2 --- Comment #2 from Gaurav Jain 2008-08-18 01:20:46 MDT --- A few questions: 1. What version of Adobe Reader is this problem reproducible on? Please try with the official downloads from adobe.com 2. Please attach the bug file in question to this bug report so I can take a look. Thanks, Gaurav -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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08:41

New subject: [Bug 417317] acroread fails to print selected chapter (bookmark)

https://bugzilla.novell.com/show_bug.cgi?id=417317 User ke@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=417317#c3 --- Comment #3 from Karl Eichwalder 2008-08-18 02:41:03 MDT --- (In reply to comment #2 from Gaurav Jain)

...

1. What version of Adobe Reader is this problem reproducible on? Please try with the official downloads from adobe.com

8.1.2 coming with openSUSE 11.0. The same happens with the official download. If I press Ctrl-c in the xterm from where I called acroread, it prints a warning: "The print process return error. Please check whether the printer is connected to the machine." The printer is conneted via CUPS and also work with acroread if I print the whole document or a defined page range.

...

2. Please attach the bug file in question to this bug report so I can take a look.

Wait a minute... -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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08:42

New subject: [Bug 417317] acroread fails to print selected chapter (bookmark)

https://bugzilla.novell.com/show_bug.cgi?id=417317 User ke@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=417317#c4 --- Comment #4 from Karl Eichwalder 2008-08-18 02:42:42 MDT --- Created an attachment (id=233818) --> (https://bugzilla.novell.com/attachment.cgi?id=233818) pdf example file -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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13:05

New subject: [Bug 417317] acroread fails to print selected chapter (bookmark)

https://bugzilla.novell.com/show_bug.cgi?id=417317 User mfabian@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=417317#c5 --- Comment #5 from Mike Fabian 2008-08-18 07:05:23 MDT ---

...

1. What version of Adobe Reader is this problem reproducible on?

also the with the security update acroread 8.1.2_SU1. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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20 Feb 20 Feb

17:02

New subject: [Bug 417317] acroread fails to print selected chapter (bookmark)

https://bugzilla.novell.com/show_bug.cgi?id=417317 Mike Fabian changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|mfabian@novell.com |hvogel@novell.com -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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27 Feb 27 Feb

09:17

New subject: [Bug 417317] acroread fails to print selected chapter (bookmark)

https://bugzilla.novell.com/show_bug.cgi?id=417317 User aj@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=417317#c6 --- Comment #6 from Andreas Jaeger 2009-02-27 02:17:40 MST --- Gaurav, what shall we do with this bug? Can you reproduce it and enter it in your system, please? Thanks! -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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10:31

New subject: [Bug 417317] acroread fails to print selected chapter (bookmark)

https://bugzilla.novell.com/show_bug.cgi?id=417317 Stefan Dirsch changed: What |Removed |Added ---------------------------------------------------------------------------- Status|ASSIGNED |NEEDINFO CC| |sndirsch@novell.com Info Provider| |gaurav@adobe.com -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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10:45

New subject: [Bug 417317] acroread fails to print selected chapter (bookmark)

https://bugzilla.novell.com/show_bug.cgi?id=417317 User gaurav@adobe.com added comment https://bugzilla.novell.com/show_bug.cgi?id=417317#c7 --- Comment #7 from Gaurav Jain 2009-02-27 03:45:07 MST --- This issue was fixed in Adobe Reader version 8.1.3. For download links, please visit: http://blogs.adobe.com/acroread/2008/11/adobe_reader_813_linux_sparc_s.html Thanks, Gaurav -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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11:30

New subject: [Bug 417317] acroread fails to print selected chapter (bookmark)

https://bugzilla.novell.com/show_bug.cgi?id=417317 User sndirsch@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=417317#c8 Stefan Dirsch changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |RESOLVED Info Provider|gaurav@adobe.com | Resolution| |FIXED --- Comment #8 from Stefan Dirsch 2009-02-27 04:30:14 MST --- Closing as fixed. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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[Bug 417317] New: acroread fails to print selected chapter (bookmark)

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