https://bugzilla.novell.com/show_bug.cgi?id=357881 User foolishewe@hotmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=357881#c1 Foolish Ewe changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |foolishewe@hotmail.com --- Comment #1 from Foolish Ewe 2008-01-31 22:57:26 MST --- I guess I can limp on if it doesn't get fixed, but it would be great if we could resolve this one, it would make this new laptop much more fun! Thanks: Bill M. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=357881 User foolishewe@hotmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=357881#c3 --- Comment #3 from Foolish Ewe 2008-02-01 09:34:04 MST --- Created an attachment (id=192808) --> (https://bugzilla.novell.com/attachment.cgi?id=192808) /etc/xorg.conf Just to be sure, I removed the original and created a version with the only change being 3d acceleration being enabled. I saved it and then reran Sax2 using the new file (so your Sax2.log won't have the missing xorg.conf messages in it). -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=357881 User foolishewe@hotmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=357881#c5 Foolish Ewe changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|foolishewe@hotmail.com | --- Comment #5 from Foolish Ewe 2008-02-01 09:41:43 MST --- Just adding this comment to be sure that the NEEDINFO status gets cleared. Comments #3 and #4 should have the attachments, please let me know if you have any trouble reading the files. Thanks: Bill M. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=357881 User foolishewe@hotmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=357881#c7 --- Comment #7 from Foolish Ewe 2008-02-04 09:28:06 MST --- I've noticed the status went back to NeedsInfo, is there anything I can do to help, should I provide any additional data? Regards: Bill M. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=357881 User snwint@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=357881#c9 Steffen Winterfeldt changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |snwint@novell.com Info Provider|snwint@novell.com |foolishewe@hotmail.com --- Comment #9 from Steffen Winterfeldt 2008-02-06 06:34:36 MST --- Please run 'hwinfo --mouse --log=foo' and attach the log. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=357881 User foolishewe@hotmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=357881#c11 --- Comment #11 from Foolish Ewe 2008-02-07 00:10:08 MST --- I'm not sure if the NEEDINFO was set for me at this point or is still set for Steffen. For now I'll leave it asserted, just in case. Regards: Bill M. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=357881 User foolishewe@hotmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=357881#c13 --- Comment #13 from Foolish Ewe 2008-02-07 08:09:55 MST --- Created an attachment (id=193636) --> (https://bugzilla.novell.com/attachment.cgi?id=193636) output of "dmesg" Thanks for your comments Marcus and Steffen. I'm puzzled as well. I have a few questions: 1) Is there some way I can actually know who makes my touchpad. As far as I know the main vendors are Synaptics and Alps, but the only real clue as to vendor comes from my Windows configuration, there is no eternal mark or other indication of the manufacturer and/or part number. 2) Regarding PS/2 mouse interface devices, how does Linux identify the device? Could the ALPs device be mislabeled or sending identifying information outside the normal channel? 3) Besides the identification issue, is it possible to override the identification? 4) Just in case, I've attached the output of dmesg in desg.log. 5) Would additional information from the Vista driver help? Regards: Bill M. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=357881 User foolishewe@hotmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=357881#c15 --- Comment #15 from Foolish Ewe 2008-02-14 23:05:16 MST --- Markus, Steffen: I realize you folks are busy, but do you have any thoughts or progress on this? I was able to find the configuration tool under Vista, but only in administrator mode. It appears to be similar to ksynaptics in control from what I remember of it, with the exception that I didn't notice a method for adjusting pressure sensitivity. Regards: Bill M. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=357881 User foolishewe@hotmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=357881#c17 --- Comment #17 from Foolish Ewe 2008-02-22 20:36:56 MST --- Hello: The OpenSuSE folks have been kind of quiet about this, I hope I haven't upset them. I have not gotten satisfaction from ACER on an exact identification of my touchpad, but for now I'm goign forward on the assumption that it is manufactured for Alps and is a Cirque design. Then there are several touch pad kits at Cirque, however mine has 3 mechanical buttons, which would eliminate all OEM options except the TSM9957 Touchpad or a TSM3957 Touchpad. Is it possible that the alps.c mouse driver might not have support for this touchpad in the alphs_model_info table? This table is accessed in the function alps_init for component detection. I'd really appreciate some activity from the OpenSuSE folks, they had a nice start, and know more about this sort of stuff than I would (which is why I'm guessing at an approach). Regards: Bill M. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=357881 User foolishewe@hotmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=357881#c19 --- Comment #19 from Foolish Ewe 2008-02-25 20:48:29 MST --- Thanks for the update Steffen, I realize it can be hectic. Regards: Bill M. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=357881 User foolishewe@hotmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=357881#c21 --- Comment #21 from Foolish Ewe 2008-03-04 17:55:06 MST --- Hi Steffen: Thanks for the update. My previous thoughts that Cirque was providing touchpads for laptops was wrong, they are not in any laptops according to Cirque (I'm not sure why I thought that, perhaps it was the fact that ALPs talks about glidepoint on their web pages which when I looked it up was mentioned as a Cirque product). At this point, my best guess is that it is an ALPS, but I really have no more data than the original post. However, my best guess is still that the device is identified in the alps.c source code module, and that may be a good place to look. My current guess is that unless the device is initialized using the ALPS protocol, it will default to ImPS/2 emulation, so my previous guess that there may be a missing table entry might be worth considering. Regards: Bill M. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=357881 User foolishewe@hotmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=357881#c23 --- Comment #23 from Foolish Ewe 2008-05-01 20:27:04 MST --- Hello All: I appreciate all of your efforts, but I haven't heard anything in the last 2 months or so and was hoping to see if there was any news. Let me know if there is any additional data or ways that I can cooperate to help move this along. Thanks: Bill M. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=357881 User sndirsch@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=357881#c24 Stefan Dirsch changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |sndirsch@novell.com Status|NEW |NEEDINFO Info Provider| |foolishewe@hotmail.com --- Comment #24 from Stefan Dirsch 2008-05-08 02:56:30 MST --- (In reply to comment #20 from Steffen Winterfeldt)

The kernel input device driver reports it as 'ImPS/2 Generic Wheel Mouse'. Before we start to apply strange workarounds, the kernel people should have a look if that can't be improved.

We could reassign to kernel component now, but the issue might have been fixed meanwhile. Therefore I suggest to give openSUSE 11.0 >= Beta2 a try first. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=357881 User sndirsch@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=357881#c26 Stefan Dirsch changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |sndirsch@novell.com --- Comment #26 from Stefan Dirsch 2008-05-09 01:00:27 MST --- Not sure if you can simply install the kernel of 11.0 on 10.3. I didn't try this yet. Therefore I cannot recommend it. Upgrading your installationn would be enough, but at the moment this would be a beta version. Maybe it would be the best to wait for the upgrade until 11.0 has been released. But if you have a partition left on your harddisk you could test with a new installation right now. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=357881 User sndirsch@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=357881#c28 --- Comment #28 from Stefan Dirsch 2008-05-09 16:51:37 MST ---

http://lkml.org/lkml/2007/8/4/41 The patch is included in Kernel of openSUSE 11.0.

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https://bugzilla.novell.com/show_bug.cgi?id=357881 User foolishewe@hotmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=357881#c30 --- Comment #30 from Foolish Ewe 2008-05-10 08:24:34 MST --- Based on the comments here, I bit the bullet and tried the upgrade from 10.3->11.0 Beta 2. I may need to roll back but I thought I'd report a few experiences first and see if I could get help. 1) My wireless no longer works. I've attached the dmesg after the upgrade. This problem is a showstopper, any help would be appreciated. If this problem is not due to some brain damage on my part, I would recommend fixing this prior to shipping OpenSuse 11.0. 2) My machine locked hard when I went into Yast2->Hardware->Mouse Model and changed the model to Alps there is one choice, touchpad. The first time my machine locked hard (required a hard reset with the power button/switch). I'll try again after I send this and scan /var/log/messages for any clues. 3) ksynaptics and Sax2 have long had a troubling interaction that I don't know how to solve. ksynaptics when I go to configure the touch pad (currently set up as a im/PS2 mouse) gives a popup complaining "Shared Memory is not accessible Please add the option 'SHMConfig "on"' into the touchpad section of /etc/X11/xorg.conf. Historically I've noticed that my xorg.conf file would get overwritten every time X started, so I never could get the change to really take effect. Is there a known solution for this. If not, I'd like to request that this be addressed in the OpenSuse 11.0 release. 4) I had numerous packages added (mostly from packman) that were removed during the upgrade, I have not tried to adjust my repositories to fix this (yet), but this might just be part of the joy of going beta to fix a problem like this. So in summary, I can't see any goodness in the new kernel, but that might be due to application side/beta testing issues. Regards: Bill M. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=357881 User foolishewe@hotmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=357881#c32 --- Comment #32 from Foolish Ewe 2008-05-10 09:01:24 MST --- Created an attachment (id=214193) --> (https://bugzilla.novell.com/attachment.cgi?id=214193) /var/log/messages from time of 10.3->11.0 upgrade attempt Logs from the time of shutdown till current time for the system after the upgrade. The clock was not intentionally reset from 10:25 to 6:39 or to 14:30 or so. I did intentionally reset the clock back to 10:34 or so. Batteries are dying, got to go. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=357881 User sndirsch@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=357881#c34 Stefan Dirsch changed: What |Removed |Added ---------------------------------------------------------------------------- Summary|sax2: Alps Touchpad Wrongly Treated as ImPS/2 |Alps Touchpad Wrongly Treated as ImPS/2 Mouse |Mouse | --- Comment #34 from Stefan Dirsch 2008-05-10 15:27:24 MST --- Kerel team, please see cocmment #20. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=357881 User sndirsch@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=357881#c36 Stefan Dirsch changed: What |Removed |Added ---------------------------------------------------------------------------- CC|sndirsch@novell.com | --- Comment #36 from Stefan Dirsch 2008-05-11 11:48:55 MST --- Thanks a lot for the summary, Bill! -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=357881 Greg Kroah-Hartman changed: What |Removed |Added ---------------------------------------------------------------------------- QAContact|kernel-maintainers@forge.provo.novell.com |qa@suse.de -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=357881 User foolishewe@hotmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=357881#c38 Foolish Ewe changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|foolishewe@hotmail.com | --- Comment #38 from Foolish Ewe 2008-05-21 19:00:26 MST --- Created an attachment (id=217436) --> (https://bugzilla.novell.com/attachment.cgi?id=217436) /var/log/messages using 10.3 kernel with i8042.debug parameter Thanks Jiri: Please find attached the requested log of the latest 10.3 kernel with patches applied and i8042.debug command line boot parameter,

uname -a Linux linux-5dp6 2.6.22.17-0.1-default #1 SMP 2008/02/10 20:01:04 UTC x86_64 x86_64 x86_64 GNU/Linux

The /var/log/messages were trimmed to only include the relevant records, and I've tried to anonymize the log. Regards: Bill M. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=357881 Jiri Kosina changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |foolishewe@hotmail.com -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=357881 User foolishewe@hotmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=357881#c41 --- Comment #41 from Foolish Ewe 2008-05-24 09:38:10 MDT --- Created an attachment (id=217971) --> (https://bugzilla.novell.com/attachment.cgi?id=217971) hardware information for Comment 39 Hello Jiri: This is in response to Comment 39. Please find attached the hardware information mentioned in the previous comment. Regards: Bill M. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=357881 User foolishewe@hotmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=357881#c43 --- Comment #43 from Foolish Ewe 2008-05-26 12:40:38 MDT --- Created an attachment (id=218188) --> (https://bugzilla.novell.com/attachment.cgi?id=218188) dmesg output from most recent reboot Hi Jiri: Let me try to be more clear and to make sure I understand what you want. First let's address your request, would a dmesg log work? In my current dmesg, I see lines like: mice: PS/2 mouse device common for all mice input: AT Translated Set 2 keyboard as /class/input/input0 input: PC Speaker as /class/input/input1 input: PS/2 Mouse as /class/input/input2 input: AlpsPS/2 ALPS GlidePoint as /class/input/input3 I've attached the output of dmesg from my most recent reboot. Regarding my previous messages, I booted the system using the new kernel and then used yast to change the mouse settings to the Alps and reported the /var/log/messages. I cannot remember if I rebooted between the yast configuration of the mouse. Regards: Bill M. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=357881 User foolishewe@hotmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=357881#c45 Foolish Ewe changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|foolishewe@hotmail.com | --- Comment #45 from Foolish Ewe 2008-05-28 06:54:18 MDT --- Thanks Jiri for all your help. I believe the touchpad is being detected by the kernel based on what I'm seeing, which is confirmed in your remarks in Comment 44. I'm not sure if more needs to be done. Interestingly on this touch pad the middle "button" actually could be pushed on the top edge or bottom edge during intellimouse emulation and acted like scroll up/down, which doesn't appear supported when testing under the ALPS Touchpad settings in SaX2. My best guess is that the patched kernel provided is doing the right thing but either my understanding of how to configure X isn't so good or X might not properly handle the setup on my laptop. Given this, I'm going to clear the needinfo flag. By the way Jiri, you are fast! I had to cancel a previous message since we collided (this bug tracking system is smart that way :-)). Bill M. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=357881 User foolishewe@hotmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=357881#c48 --- Comment #48 from Foolish Ewe 2008-05-28 17:54:27 MDT --- Created an attachment (id=218756) --> (https://bugzilla.novell.com/attachment.cgi?id=218756) /etc/X11/xorg/conf as per comment 47 Stefan: Thanks for taking the initiative on this, the requested files will be attached during my next feew comments. Please find attached the /etc/X11/xorg.conf requested by Stefan Dirsch in Comment #47. Regards: Bill M. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=357881 User autobugz added comment https://bugzilla.novell.com/show_bug.cgi?id=357881#c50 --- Comment #50 from Foolish Ewe 2008-05-28 18:00:00 MDT --- Created an attachment (id=218758) --> (https://bugzilla.novell.com/attachment.cgi?id=218758) /var/log/SaX.log as requested in comment 47. Hello Stefan: I think this completes the requested information, please find attached the /var/log/SaX.log as requested in Comment 47. Regards: Bill M. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=357881 Stefan Dirsch changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #218757|text/x-log |text/plain mime type| | -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=357881 User sndirsch@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=357881#c51 Stefan Dirsch changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution| |FIXED --- Comment #51 from Stefan Dirsch 2008-05-28 19:29:54 MDT --- synaptics driver is configured and in use.

Interestingly on this touch pad the middle "button" actually could be pushed on the top edge or bottom edge during intellimouse emulation and acted like scroll up/down, which doesn't appear supported when testing under the ALPS Touchpad settings in SaX2.

Please check the synaptics manual page ("man synaptics") about the features of the synaptics driver. With synclient you can change settings on the fly. There are also graphical frontends, which influence some settings: gsynaptics for Gnome and ksynaptics for KDE. I think we can close this one now as FIXED. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.