Mailinglist Archive: opensuse (1324 mails)

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[opensuse] Mail Sending Error
  • From: Mark Misulich <munguanaweza@xxxxxxxxxxxxxx>
  • Date: Sat, 1 Nov 2008 03:59:17 -0400 (EDT)
  • Message-id: <575983530.442221225526357495.JavaMail.root@xxxxxxxxxxxxxxxxxxxxxxx>
Hi,
I am looking for a little education via this email. I have found when I go on
trips that I often can't send email, and once I have a problem I can't send
email again until I get back home and send email from there. I seem to be able
to send email on trips until it hits a snag, usually in certain countries, then
it won't work in countries where it otherwise would to send email. I am using
Thunderbird on OSuse 10.3, but I tried Vista with windows mail and thunderbird
and get the same results. When it fails, I get a message like this:

An error occurred sending mail: The mail server sent an incorrect greeting:
SBL-XBL restriction: See http://www.spamhaus.org/query/bl?ip=216.123.124.120.

So I checked and found this instruction:

Outbound Email Policy of The Spamhaus Project for this IP range:

This IP range has been identified by Spamhaus as not meeting our policy for IPs
which should deliver 'direct-to-mx' mail to PBL users.

Important: If you are using any normal email software such as Outlook,
Entourage, Thunderbird, Apple Mail, and you are being blocked by this Spamhaus
PBL listing when you try to send email, the reason is simply that you need to
turn on "SMTP Authentication" in your email software settings (Tools : Accounts
: Properties : Outgoing Mail Server : check "My server requires
authentication").
If you do not know how to do this, ask your Internet Service Provider for help
with "SMTP Authentication".




I checked my settings per this instruction, and found that they were already
correct:

SMTP authentication
From MozillaZine Knowledge Base

If your ISP or e-mail service provider requires SMTP authentication for
outgoing mail, you will need to use the "Use name and password" option for that
SMTP server. Note: SMTP authentication has nothing to do with using a secure
connection or any preferences in your POP or IMAP settings.

To set up Thunderbird (or SeaMonkey) to use authentication with your SMTP
server:

* Go to "Tools -> Account Settings -> Outgoing Server (SMTP)".

(If using SeaMonkey: go to "Edit -> Mail & Newsgroup Account Settings
-> Outgoing Server (SMTP)".)

* Select the server and press the Edit... button.
* Check the "Use name and password" option.
* Add your username. Your username might be your full e-mail address (e.g.,
"johndoe@xxxxxxxxxxx") or only the part before the "@" ("johndoe"), depending
on your service provider; check with them which is correct.
* Click "OK".

Thunderbird will ask you for your password the first time you send email and
you can optionally save it at that time.

Even though the setting seems to be correct, it doesn't work. Would someone
have an idea what is wrong?

Thanks,
Mark
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