Mailinglist Archive: opensuse-project (930 mails)

[Cristian Morales Vega <cmorve69@xxxxxxxx>]

2010/6/26 Stephan Kleine <bitdealer@xxxxxxxxx>:
> On Friday June 25 2010 23:56:14 Jim Henderson wrote:
> > On Fri, 25 Jun 2010 23:46:17 +0200, Cristian Morales Vega wrote:
> > > 2010/6/25 Jim Henderson
> > >
> > > <hendersj@xxxxxxxxx>:
> > > > But having an intermediary provide the information - bug duplication,
> > > > validation, perhaps discussion with the devs before it even goes into
> > > > bugzilla could raise the quality of the bugs entered and make the devs
> > > > job easier.
> > > >
> > > > One might think "well, OK, but that's a forums thing and not something
> > > > I need to be involved in" - but that kind of coordination does need
> > > > buy-in from the devs, because they'll need to recognise that the
> > > > reporter is reporting as a proxy.  There also needs to be that sense of
> > > > the reports being respected.  We've had several examples in these
> > > > strategy threads of just how negatively some of the participants feel
> > > > about the forums.
> > >
> > > So you are proposing that some experienced forum users do a filter/proxy
> > > and start sending bug reports from other forum users? And everything you
> > > need is that we treat those bugs as we treat any other bug? OK, you have
> > > it.
> >
> > My read of your reply here is that you're frustrated.  Is that a fair
> > reading of what you wrote?
>
> Probably, IMHO reporting bugs "as a proxy" simply makes no sense because "you"
> (the proxy) will never be able to answer any follow up questions.

In fact the thing is that I think the same: "it is plain ridiculous
that you suggest that bugs from "forum users" are treated differently
from bugs reported by $otherPeople". But since Jim seems to really
think that could happen I was trying to take the issue seriously.
But sure. For such a thing to be useful I expect those "proxies" to be
able to ask users for additional feedback when requested.

To be 100% sincere. What I expect is that if forum admins really try
such a thing they will find that no user uses that "proxy service"
(some will say something, but the proxies will not be able to get
enough info to open a bug report most of the time). And after two
months the people that volunteer to be the proxies will get tired and
the service canceled. That at least would end future discussions about
devs using the forums.
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