Mailinglist Archive: opensuse-project (930 mails)

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Re: [opensuse-project] Re: Strategy discussion @ forums
  • From: Cristian Morales Vega <cmorve69@xxxxxxxx>
  • Date: Thu, 24 Jun 2010 21:31:34 +0200
  • Message-id: <AANLkTilJexLt2dMimP8im8TYIHEaXIqnsD-5k2mnJNEh@xxxxxxxxxxxxxx>
2010/6/24 DenverD <DenverD@xxxxxxxx>:
WAIT--most of those are NOT worth reading!! but if we want to grow the
community and increase the size of the group of potential contributors
then while not worth _reading_ they ARE worth answering.

And aren't they being answered? How many of them get unanswered?
Anyway, that's your point? We will not find real problems to fix? We
can just help people that with some luck, we hope, someday will
contribute in some way?

I was asking this so "everybody can judge by itself if it's worth the
effort". To me is not. Sure, if I have to just select between give an
answer to that user or not... lets give him an answer!! But this is a
resource management problem. I can answer to ten users asking "I
installed mkvtoolnix but I don't know how to start it, it doesn't
appears in the menu" or I can patch the mkvtoolnix package to add a
menu entry and talk with upstream so they apply the patch, helping a
hundred users.
Time is limited. Fixing problems we help lots of users. Answering a
question not worth reading in the forum we help a single user. Forum
users, those that someday perhaps will start contributing, will also
go if the distro is full of bugs. We need a balance, and I don't see
anything indicating the current one is wrong.
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