Sound on HP laptop not functioning properly
Hi, This weekend I have bought a HP 17-cp3076nd laptop, and installed Tumbleweed on it. I get no sound from it. If I *hover above* the speaker icon, I see the device that should be active, but if I *click* on it, the message is No devices found. If I go to System settings, there are two audio devices, and if I select the one connected to the laptop speaker, I get the Left-Right test sound OK. The selected device is, as said, visible when one hovers above the speaker icon. The device connected to the laptop speaker is an AMD Family 17h/19h HD audio controller, kernel driver in use snd_hda_intel. Which is reported to be active by lsmod. Any one an idea what goes wrong here? Thanks in advance, regards, Jogchum
Op dinsdag 7 mei 2024 21:09:13 CEST schreef Jogchum Reitsma:
Hi,
This weekend I have bought a HP 17-cp3076nd laptop, and installed Tumbleweed on it.
I get no sound from it. If I *hover above* the speaker icon, I see the device that should be active, but if I *click* on it, the message is No devices found.
If I go to System settings, there are two audio devices, and if I select the one connected to the laptop speaker, I get the Left-Right test sound OK. The selected device is, as said, visible when one hovers above the speaker icon.
The device connected to the laptop speaker is an AMD Family 17h/19h HD audio controller, kernel driver in use snd_hda_intel. Which is reported to be active by lsmod.
Any one an idea what goes wrong here?
Thanks in advance,
regards, Jogchum That looks like a bug, Audiowise I have the same hardware and all works fine here. Did you set the preferred devive in Systemsettings? What was the other device?
-- Gertjan Lettink a.k.a. Knurpht openSUSE Forums Team openSUSE Mods Team
Op 07-05-2024 om 21:17 schreef Knurpht-openSUSE:
Op dinsdag 7 mei 2024 21:09:13 CEST schreef Jogchum Reitsma:
Hi,
This weekend I have bought a HP 17-cp3076nd laptop, and installed Tumbleweed on it.
I get no sound from it. If I *hover above* the speaker icon, I see the device that should be active, but if I *click* on it, the message is No devices found.
If I go to System settings, there are two audio devices, and if I select the one connected to the laptop speaker, I get the Left-Right test sound OK. The selected device is, as said, visible when one hovers above the speaker icon.
The device connected to the laptop speaker is an AMD Family 17h/19h HD audio controller, kernel driver in use snd_hda_intel. Which is reported to be active by lsmod.
Any one an idea what goes wrong here?
Thanks in advance,
regards, Jogchum That looks like a bug, Audiowise I have the same hardware and all works fine here. Did you set the preferred devive in Systemsettings? What was the other device?
The other device is a AMD Renoir HD audio controller. Kernel driver ins use also snd_hda_intel. I tried both devices as selected, but same behavior.
Op 07-05-2024 om 21:17 schreef Knurpht-openSUSE:
Op dinsdag 7 mei 2024 21:09:13 CEST schreef Jogchum Reitsma:
Hi,
This weekend I have bought a HP 17-cp3076nd laptop, and installed Tumbleweed on it.
I get no sound from it. If I *hover above* the speaker icon, I see the device that should be active, but if I *click* on it, the message is No devices found.
If I go to System settings, there are two audio devices, and if I select the one connected to the laptop speaker, I get the Left-Right test sound OK. The selected device is, as said, visible when one hovers above the speaker icon.
The device connected to the laptop speaker is an AMD Family 17h/19h HD audio controller, kernel driver in use snd_hda_intel. Which is reported to be active by lsmod.
Any one an idea what goes wrong here?
Thanks in advance,
regards, Jogchum That looks like a bug, Audiowise I have the same hardware and all works fine here. Did you set the preferred devive in Systemsettings? What was the other device?
It it solved. After installing yesterday's snapshot (20240508) and logging out and in, both devices are shown, and a least the speaker variant works fine. This snapshot had a lot of pipewire stuff, so that might be where the problem lay. I have to check the Renoir audio controller yet, but there is no reason to assume it will not function OK too. Thanks, Jogchum
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